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Add DNS records at your provider

When you add a domain, Vaartix gives you six DNS records. This guide shows where to enter them at the most common providers. The example uses acme.in; your DKIM names and values will be different, so copy them from your domain’s page or the API response.

Type Name (host) Value Priority
CNAME abc123._domainkey abc123.dkim.amazonses.com
CNAME def456._domainkey def456.dkim.amazonses.com
CNAME ghi789._domainkey ghi789.dkim.amazonses.com
MX send feedback-smtp.ap-south-1.amazonses.com 10
TXT send v=spf1 include:amazonses.com ~all
TXT _dmarc v=DMARC1; p=none;

Most providers add your domain to the name automatically. In the Name or Host field, type only the part before your domain: abc123._domainkey, send or _dmarc. If you type the full abc123._domainkey.acme.in, many providers save it as abc123._domainkey.acme.in.acme.in and verification fails.

  1. Sign in, open My Products, find your domain and choose DNS (or Manage DNS).
  2. Choose Add New Record for each of the six records.
  3. For the three CNAME records, put abc123._domainkey in Name and abc123.dkim.amazonses.com in Value. Leave TTL at the default.
  4. For the MX record, enter Name send, Value feedback-smtp.ap-south-1.amazonses.com and Priority 10.
  5. For the two TXT records, enter Name send and _dmarc with the values from the table.
  6. Save. GoDaddy usually publishes changes within a few minutes.

GoDaddy sometimes adds a _dmarc record of its own. If one exists already, keep it and skip ours.

DNS changes usually appear within minutes, but can take up to a few hours. Check from a terminal:

Terminal window
dig +short CNAME abc123._domainkey.acme.in # abc123.dkim.amazonses.com.
dig +short MX send.acme.in # 10 feedback-smtp.ap-south-1.amazonses.com.
dig +short TXT send.acme.in # "v=spf1 include:amazonses.com ~all"
dig +short TXT _dmarc.acme.in # "v=DMARC1; p=none;"

On Windows, use nslookup -type=CNAME abc123._domainkey.acme.in. Once the records answer correctly, call POST /domains/{id}/verify or wait for the automatic check, which runs every 10 minutes.

  • Domain added twice to the name: see Enter only the host part.
  • Cloudflare proxy turned on for the DKIM CNAMEs: switch them to DNS only.
  • Two SPF records on the same name: the send SPF record is new. Don’t merge it with the SPF record on your main domain, and don’t add a second SPF record on send.
  • Spaces or quotes copied by mistake: paste values exactly, without spaces at the start or end.
  • Records added at the wrong provider: check your nameservers, as shown at the top of this page.